1. Who We Are

MyWealthHub (Pty) Ltd
Company Registration: K2025756640
Email: info@mywealthhub.co.za
Operating Model: Hybrid / Online Business

2. Personal Data We Collect

We collect personal information necessary for platform functionality, order processing, and compliance. This includes:

• Full name
• Email address & phone number
• Billing / delivery address
• Order and payment confirmations
• Technical data (IP address, device information, browser type)
• Vendor-related business information (if applicable)

3. How We Use Your Data

We use your personal information to:

• Process orders and deliver products
• Verify payments
• Provide customer and vendor support
• Prevent fraud and secure our platform
• Improve service quality and platform performance

4. Lawful Basis & POPIA Compliance

MyWealthHub (Pty) Ltd adheres to the Protection of Personal Information Act (POPIA). We process data lawfully based on:

• Consent provided by the user
• Contractual obligations (processing orders)
• Legitimate business interests (fraud prevention)
• Legal compliance requirements

5. Sharing of Personal Data

We do not sell personal data. However, information may be shared with trusted third parties, such as:

• Independent vendors for order fulfilment
• Delivery and courier partners
• Payment processors (PayFast / PayGate Switch)
• Security and fraud prevention services

These parties are only permitted to use the information for service-related purposes.

6. Payment Data & Security

We do not store or process card information. Payments are securely handled by PayFast / PayGate Switch using industry-grade SSL encryption.

7. Cookies & Tracking

We use cookies to improve website functionality, enhance user experience, and perform basic analytics. You may manage or disable cookies in your browser settings.

8. Data Retention

We retain personal information only as long as necessary for:

• Order history and financial records
• Legal and regulatory compliance
• Platform support and security

9. Your Rights Under POPIA

You have the right to:

• Request access to your personal information
• Request correction or deletion of your data
• Withdraw consent at any time
• Object to certain forms of data processing

Contact us at info@mywealthhub.co.za.

10. International Data Transfers

Your data is primarily processed within South Africa. If information is transferred outside the country, adequate protection measures (such as encryption, secure processors, or POPIA-approved safeguards) are applied.